Privacy Notice

1. Controller and contact

The controller is LEGAL_NAME_REPLACE_ME, trading as PreEdit. Contact us at SUPPORT_EMAIL_REPLACE_ME or BUSINESS_ADDRESS_REPLACE_ME.

2. Scope

This notice covers visitors, account holders, trial and paid users, organization members, purchasers and people who contact support. If you process another person’s image, voice or personal data with PreEdit, you are responsible for having the necessary rights, notices and permissions.

3. Data we process

• Account and contact data: email, optional username, language, verification and session records.
• Subscription and billing data: plan, seats, allowance, order, payment and subscription status, invoice details and transaction references.
• Security and device data: session records, random device identifier, active-computer label, IP address, security events and failed sign-ins.
• Product usage: features used, processing duration, allowance consumption, app, operating system and Premiere Pro versions, errors and performance records.
• Editing preferences: profiles, pacing, caption, brand, language and workflow settings you save.
• User content: media, text or transcripts you deliberately submit to an online operation and the resulting output. PreEdit does not automatically upload your Premiere project or timeline.
• Support and communications: requests, messages, screenshots and technical details you choose to share.
• Marketing choices: whether and when you opted in or withdrew.

4. Why we use data

We use data to create and secure accounts, verify identity, operate trials and subscriptions, enforce device and seat limits, provide requested editing and media services, save settings, manage allowances, process payments and invoices, answer support requests, improve reliability, prevent fraud, comply with law and establish or defend legal claims. Marketing messages are sent only with a separate optional choice.

5. Legal grounds and collection

Depending on the activity and applicable law, processing is based on performing a contract, taking steps requested before a contract, legal obligations, legitimate interests in security and service operation, or consent where required. Data is collected through the website, the PreEdit panel, local services, payment notifications, support channels and service logs.

6. Service providers and disclosures

We may use hosting, database, security, email, payment, accounting, support, stock-media, transcription and AI providers where needed to deliver a feature. Each provider receives only the data needed for its role. Full card numbers and security codes are handled by the licensed payment provider and are not stored by PreEdit. We disclose data to authorities only when legally required.

7. International transfers

Some providers may operate outside your country. Where a cross-border transfer occurs, we apply the safeguards required by applicable law and limit the transfer to the data and purpose needed for the service.

8. Local and online processing

Many timeline cuts, effect placements and similar operations run on your computer inside Premiere Pro. Account, licensing, payment, stock search, transcription and selected AI features require an internet connection. Raw media is transferred only when the feature you start technically requires it.

9. Retention and deletion

Account data is kept while the account or service relationship remains active. Billing and invoice records are kept for legally required periods. Security and support records are kept for a proportionate period needed to resolve incidents and disputes. Temporary processing files are deleted or anonymized after the operation and necessary technical period. Backups are removed through their normal retention cycle.

10. Security

We use encrypted transport, role and access controls, email verification, session and device checks, server-side secret management, logging and backups. No online service can promise absolute security. You must protect your password, avoid sharing your account and report suspicious access promptly.

11. Cookies and local storage

We may use essential cookies or browser storage to keep you signed in, protect the service and remember language or functional preferences. Optional analytics or advertising technologies will require an appropriate choice where applicable. Clearing browser data may sign you out.

12. Children

PreEdit is a professional editing service and is not directed to children. Anyone who cannot legally enter a contract must not create an account without authorization from a parent or legal guardian.

13. Your content and rights of others

You are responsible for the legality of media and personal data you submit, including intellectual-property, privacy, publicity and data-protection permissions. PreEdit does not obtain permissions from people appearing in your content on your behalf.

14. Your privacy rights

Depending on your location and applicable law, you may ask whether we process your data and request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also object to a decision based solely on automated processing where the law gives that right. Withdrawing consent does not affect earlier lawful processing.

15. Requests and complaints

Send a request to SUPPORT_EMAIL_REPLACE_ME with enough information to identify your account and request. We may ask for proportionate verification. We answer within the period required by applicable law. You may also complain to the competent data-protection authority in your jurisdiction.

16. Changes

We may update this notice when the service, providers or law changes. Material changes will be communicated through an appropriate channel and the effective date will be updated.